FAQ

Q: Do you ship internationally?
A: No, we currently ship only within the United States.

Q: How long does shipping take?
A: Orders are processed within 3–4 business days, and standard shipping typically takes 5–6 business days.

Q: Do you offer free shipping?
A: Yes! All orders within the US qualify for free shipping.

Q: What is your return policy?
A: Returns are accepted within 7 days of delivery. Exchanges are accepted within 10 days. Refunds are processed within 5–10 business days after receiving the returned item.

Q: How do I contact customer service?
A: Email us at contact@tavrelix.store or call 440-637-6367. Our team responds within 24–48 business hours.

Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order is shipped.